Returns

You have 30-days  from the date of purchase to return products.
To be eligible for a return, products must be unused, in their original condition, and in the original packaging.
Certain products may not be eligible for return. 

 Refunds

Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and credited to the original payment method within 7 days.
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., defective or incorrect items).

 Exchanges

If you would like to exchange a product for a different size or color, please contact us within 7-days  from the date of purchase. Exchanges are subject to product availability.

 How to Initiate a Return or Refund

To initiate a return or request a refund, please follow these steps:

Contact our customer service team at +971562642057 with your order number and reason for the return.
We will provide instructions on how to return the product.
Please ensure the returned item is packaged securely to avoid damage during shipping.

 Non-Returnable Items

Some items cannot be returned, such as: Used perfumes and Bags